PRIVACY POLICY

At Grace Basketball, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, participate in our programs, or interact with us online.

Information We Collect

We may collect the following types of information:

• Name

• Email address

• Phone number

• Parent or guardian details (where applicable)

• Player registration information

• Payment information (processed securely through third-party providers)

• Website usage information through cookies and analytics tools

How We Use Your Information

We use the information we collect to:

• Manage registrations and memberships

• Communicate with players, parents and members

• Provide updates about programs, events and opportunities

• Improve our website and services

• Process payments and maintain records

• Comply with legal obligations

Marketing and Advertising

We may use advertising tools such as Meta (Facebook and Instagram) and Google to promote our programs and services.

These platforms may use cookies and tracking technologies to:

• Measure advertising performance

• Understand website usage

• Deliver relevant advertisements to people who may be interested in our programs

You can manage your advertising preferences directly through your Meta or Google account settings.

Cookies

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic.

You can choose to disable cookies through your browser settings; however, some website features may not function correctly.

Sharing Information

We do not sell, rent or trade your personal information.

We may share information with trusted service providers who assist us with:

• Payment processing

• Website hosting

• Email communications

• Registration and membership management

These providers are required to keep your information secure and confidential.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we strive to protect your information, no online transmission can be guaranteed to be completely secure.

Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate.

To make a request, please contact us using the details below.

Children's Privacy

As many participants in our programs are minors, we encourage parents and guardians to be involved in all registrations and communications. Personal information relating to children is collected only for the administration and delivery of our programs.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Grace Basketball

Email: [email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.